F.A.Q's
If you cannot find the info you are looking for here, get in touch via the contact us link below.
General
What is the default store currency?
What forms of payment do you accept?
Do you sell gift cards?
The terms governing the function and use of our gift cards can be found in our Returns and Refunds Policy here.
Returns, Refunds & Exchanges
Can I return an item?
Check out our full Returns and Refunds Policy here.
Can I amend or cancel my order once it is placed?
Orders
How can I track my order?
Why was my order canceled?
If you have questions about canceled orders, contact customer support here.
My order was marked as delivered, but I still haven’t received my parcel.
Shipping
How long does it take to process an order?
How much does shipping cost?
Check out our full Shipping Policy here.
Do you offer worldwide shipping?
See our full Shipping Policy here.
What is the expected shipping time for my order?
See our full Shipping Policy here.
What about taxes & import duties?
Please see our full Shipping Policy here.
Occasionally, parcels may take longer to arrive due to courier delays, which are beyond our control, and we appreciate your understanding.
Do you deliver to PO boxes?
Which courier services do you ship with?
Have a question?
Drop us a line via our contact us page, and we will get back to you as soon as we can. We look forwad to heaing from you.
Contact us