Processing Times

• Orders are processed Monday through Friday (excluding holidays).
• Please allow 1–3 business days for order processing before shipment.

Shipping Options & Estimated Delivery Times

Shipping rates are calculated at checkout, based on the weight, origin, and destination of each item in your order

• Domestic delivery estimate: 2 to 7 business days
• International delivery estimate: 7 to 21 business days

These are estimates only and do not include processing time. Delivery times may vary due to carrier delays, customs, or peak seasons.

Multiple Shipping Charges

• Items fulfilled from our warehouse will ship together under one shipping rate per order.
• Dropship items are shipped directly from our suppliers and may arrive in separate packages.
• If your order includes both warehouse and dropship items, or multiple dropship items from different suppliers, you may be charged multiple shipping fees—one for each shipment.
• All applicable shipping costs are calculated and displayed at checkout

Taxes and Duties

• USA Domestic: Sales tax is included at checkout.
• International Orders: Taxes, import duties, and VAT are not included. These are the recipient’s responsibility upon delivery.

Order Tracking

• Once your order ships, you’ll receive an email with tracking information.
• Tracking may take 1–3 days to activate on the carrier’s website.
• You can also view your order status in the “My Account” section.

Additional Information

• Address Accuracy: Ensure your shipping address is correct. We cannot redirect orders once shipped.
• Refused Deliveries: If a package is refused and returned, we’ll issue a 50% refund upon receipt.
  Pick-Up Option: Not available.

Contact Us

For questions, visit our Contact Us page or write to:
BaitBaller International LLC
8 The Green, STE 300
Dover, Delaware, USA, 19901